近期接獲部分住宿生反映，於中國信託學生繳費平台查到住宿費顯示未繳款資訊。
經以學生住宿服務中心權限查詢，部分同學已顯示完成繳費，且本中心近期並未進行住宿費催繳作業或繳費系統異動，初步研判應為中國信託學生端系統之問題。
目前已將相關情形反映予本校出納組，並由出納組與中國信託聯繫確認及處理中。
如已發生重複繳費情形，後續將另行通知辦理退費事宜。造成不便，敬請見諒。
Recently, some dormitory residents have reported that their dormitory fees are shown as unpaid on the CTBC Bank Student Payment Platform.
However, according to the payment records available to the Student Housing Service Center, some of these students have already completed their payments. As the Center has not recently issued any dormitory fee payment reminders or made any changes to the payment system, the issue is preliminarily believed to be related to the student-facing system of CTBC Bank.
The matter has been reported to the University’s Cashier Division, which is currently working with CTBC Bank to verify and resolve the issue.
If you have made a duplicate payment, you will be notified separately regarding the refund procedure.
We apologize for any inconvenience caused and appreciate your understanding.