Dormitory Regulations in Response to the Pandemic Q&A

Q&A：Housing Move-Out Timeline

Q1. Is it possible to extend my move-out date?

According to the latest announcement by the Student Housing Service Center on June 8, 2021: Before the COVID-19 Level 3 Epidemic Alert is lifted, no collective move-out dates will be scheduled; however, individual housing withdrawal remains open for application. The official move-out timeline will be announced depending on the easing of pandemic restrictions. In principle, the announcement will be made one week in advance via automated system emails to notify all students, who will then have one week to complete the check-out process.

Last updated: July 6, 2021

Q2. When will the housing move-out dates be announced?

The primary principle of the Student Housing Service Center in arranging move-out dates is to strictly comply with the government’s Level 3 Epidemic Alert regulations. An official announcement will only be made after the government announces an easing of the alert level, and students will be given sufficient time to prepare. In principle, the announcement will be made one week in advance, and students will then have one week to complete the check-out process.

Last updated: July 6, 2021

Q3. Will the housing move-in schedule for the 2021-2022 academic year be adjusted in the future due to the pandemic?

Due to the postponement of the Advanced Subjects Test (AST) caused by the COVID-19 pandemic and the subsequent changes to the start date of the new semester, the housing move-in schedule for the 2021–2022 academic year will be adjusted accordingly to align with the revised semester dates. Students are kindly advised to pay close attention to the latest announcements from the Student Housing Service Center.

Last updated: July 6, 2021

Q4. If I cannot complete my check-out within the official timeline scheduled by the Student Housing Service Center, which—according to the June 8, 2021 announcement—will result in being charged on a daily basis or under summer housing rates, do I need to formally submit an application for this?

Students who fail to complete the check-out process within the scheduled deadline will be officially classified as "not checked out" (with their personal belongings remaining in the dormitory). Please log in to the Housing Application System to complete and submit either the Summer Housing Application Form or the Daily Housing Application Form. Your fees will subsequently be calculated based on whichever option is more favorable to you, whether billed at a daily rate or at summer housing rates.

Last updated: July 6, 2021

Q5. Will the summer housing move-out schedule be adjusted due to the postponement of the new semester's start date?

To align with the adjustment of the 2021–2022 academic year start date to September 22, 2021, the 2020 summer housing move-out schedule has been revised as follows:
1. Non-Academic Year Residents: Move-out procedures must be completed on September 7 and 8, 2021.
2. Incoming Academic Year Residents: Move-in and move-out (room transfer) procedures must be completed on September 9 and 10, 2021.

Last updated: July 6, 2021

Q&A：Move-Out Procedures

Q1. My family members are currently available to help me move out. Would it be possible for us to come to the campus in the near future to complete the check-out process?

Yes, you may do so. The dormitory front desk is available for move-out/check-out procedures daily from 08:00 to 18:00.

Last updated: July 6, 2021

Q2. What documents or items do I need to prepare when checking out at the dormitory front desk?

Please prepare your Student ID card, the following 6 photos, and your room key.
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Last updated: July 1, 2021

Q3. I have already returned home, and given the severity of the current pandemic, traveling back to Taipei just to move my belongings seems very risky. Would it be possible for me to mail my room key back to the dormitory to complete the check-out process instead?

Simply mailing your room key back to the dormitory front desk does not constitute the completion of the check-out process.
The alternative methods and pathways for checking out without being personally present are explained below:

• 1. Entrusting a Proxy for Check-out: If your bed space has already been completely cleared out and cleaned, you may authorize a classmate or roommate to complete the check-out process on your behalf. If your room has not yet been cleared, your authorized proxy must clear and clean the space before they can proceed with the check-out procedures.

2. Required Documentation for Proxies: When completing the check-out process on behalf of a resident, the proxy must present proof of authorization (such as an authorization message or email), the proxy's own Student ID card, and a photo of the resident's Student ID card for identification purposes. The check-out process can only be completed once these items are verified.

Last updated: July 6, 2021

Q4. I have already returned home and completely cleared out my room. Does this mean my move-out is automatically processed? If not, and I haven’t formally completed the check-out procedures yet, what should I do?

1. Authorizing a Proxy: You may authorize a classmate or roommate to complete the check-out process on your behalf. The proxy student must present their own Student ID card, a photo of your Student ID card, and the conversation history or message text showing that you have entrusted them with this task. Additionally, they must submit the 6 required photos for check-out and your room key.

2. Mailing the Key (If the Proxy Does Not Have It): If your proxy does not have your key, please mail the key back to the dormitory front desk via certified mail. You must clearly write your "Student ID Number, Room Number, and Bed Letter/Number" on the envelope or on a note inside. Please note that if this information is not clearly provided, making it impossible to verify the key, it will be treated as a failure to return the key.

Last updated: July 6, 2021

Q5. Would it be possible not to move out while the Level 3 Epidemic Alert is still in effect? Is it mandatory for all students to complete the check-out process by the end of June?

Under the COVID-19 Level 3 Epidemic Alert, the Student Housing Service Center will not schedule collective move-out dates before the end of June. However, students are still welcome to come and complete their check-out procedures at their own convenience. Once the official move-out regulations are formally announced, please follow the guidelines accordingly to complete your check-out. Students are kindly advised to pay close attention to the latest announcements from the Student Housing Service Center.

Last updated: July 6, 2021

Q6. I have secured a housing assignment for the upcoming academic year, but I do not have summer housing. Can I store my belongings at the dormitory during the move-out process?

Yes, you may.

1. Heping Campus: Luggage storage times are scheduled daily, and the storage location may be adjusted depending on the storage volume of that week. Please strictly adhere to the limit on the number of storage boxes and related regulations, and follow the weekly announced times and locations to complete the process.每天都安排有寄物時間，依當週寄物狀況調整地點，請遵守寄物箱數與相關規定，依每週公告時間與地點辦理。
2. Gongguan Campus:Storage services are available at the front desk from Monday to Sunday, daily from 8:00 AM to 5:00 PM. Students who need to store their belongings may proceed to the seventh student dormitory (Dorm 7) front desk to complete the process.\

Last updated: July 6, 2021

Q7. 請問我沒辦法親自去宿舍寄放個人物品該怎麼辦?

你可以委託代辦人依委託規定(詳Q3與Q4)，依寄物規定辦法、時間、地點，辦理委託宿舍寄物。

最後更新日期 2020/7/6

Q8. 我是109學年的住宿生原本沒有申請暑宿，但因三級警戒所以無法回宿舍清空要怎麼處理?

110年6月8日學生住宿服務中心網頁公告並寄系統信通知同學，說明退宿日期將配合中央疫情指揮中心三級警戒截止日期調整，將另行公告週知，請注意學生住宿服務中心網頁最新公告；期間仍開放個人辦理退宿手續。
若最新公告退宿期間，同學無配合辦理退宿，視同有暑期住宿事實，可選擇以日計費(一日250元)、或以暑期住宿費方式繳費。
若同學於未解除三級警戒前意欲辦理退宿，宿舍櫃檯辦理退宿時間為週一至週日08:00~18:00。

*如要申請暑宿，請看暑期住宿之Q2。

Last updated: July 6, 2021

Q9. 請問家長可否進入宿舍協助搬遷?

可以。以一位親友為限，請同學先將東西整理打包好，其後親友再進宿舍區域協助。親友進宿舍前，請先下載DAY PASS、量體溫、確實消毒、櫃檯辦理會客登記(男一舍或學七舍櫃檯)、並領取穿戴訪客背心，俾利識別與實聯制登錄。建議以同性別親友進入宿舍為宜。

Last updated: July 6, 2021

三、暑期住宿 Q&A

Q1. 請問暑宿現在是原寢原床，還需要到櫃檯辦理入住嗎？

不需要。

學生住宿服務中心110年6月22日已網頁公告，並發出系統信，109學年度暑宿進住手續將採線上點選方式辦理，線上點選系統於6月27日上午9時起開放至7月4日晚上23點59分止，點選送出即完成109學年度第2學期退宿及暑宿入住作業。

Last updated: July 6, 2021

Q2.請問我不想回宿舍搬家了，還可以(重新)申請暑宿嗎？

Yes, you may.

1.未申請過109學年度暑宿者：
因系統尚未有你申請暑宿之資料，請至學生住宿申請系統申請，會將你列入候補名單。
※路徑：國立臺灣師範大學->學生專區->登入校務行政入口->學生宿舍相關系統->學生宿舍申請系統
2.已填寫過109學年度暑期住宿申請單者：
若你之前取消過暑宿，系統只能申請一次，如您要重新申請暑宿，請E-mail向床位承辦人說明，承辦人將協助另行登記。
◆學士班：馮小姐02-77493322，fish516@ntnu.edu.tw
◆碩博班：蘇小姐02-77496922，su0427@ntnu.edu.tw
★每週三於網頁公布床位候補結果名單。候補生與承辦人確定床位後，須於規定期間內完成住宿費繳費。

Last updated: July 6, 2021

四、床位安排Q&A

Q1.請問疫情期間為避免多人群居，是否可以分配一間寢室最好不要超過5人? 或是是否能安排一寢1人?

110年暑宿：因應疫情嚴峻，為降低移動人數，暑假床位以個人原寢原床分發（取消組寢分配，因為組寢將造成會有400人以上同時移動），故無法限制寢室安排上限人數。

110學年度：目前學生宿舍床位僅4,100床，需求大於供給；若降低寢室人數低於床位數，將有許多有需要住宿同學無法入住，故在落實防疫安全措施下，宿舍床位數即為入住學生數。學校宿舍團體成員個別守護好自己的防疫，並重視集體防疫事務，以創造宿舍學生安居的環境。

Last updated: July 6, 2021

Q2.請問暑宿可不可以不要原寢原床? 我想和朋友住在一起。

因疫情嚴峻，為降低宿舍學生移動的行動，110年暑假床位以個人原寢原床分發，取消組寢分配與換舍作業，以維護宿舍住宿生安全。

Last updated: July 6, 2021

Q3.請問可以讓還沒109學年度退宿的人保留原寢原床，事後再付暑宿費用就好嗎?

109學年度第2學期住宿生退宿日期將配合中央疫情指揮中心三級警戒截止日期調整，將另行公告週知。
同學可在最新公告退宿日期前，個別前往宿舍櫃檯辦理退宿手續；若最新公告退宿日期期限內，仍無完整辦理退宿手續者，視同暑期住宿，收費標準將依日計費(一日250元)或暑期住宿費計算。

Last updated: July 6, 2021

Q4.請問下學期原寢原床，暑假也沒人住，可不可以不要回去收房間，直接放到下學期，且不收取費用?

不可以。

學生住宿服務中心以公平原則通盤考量，若在規定期限沒辦理完整退宿手續，視為有暑宿事實。新冠肺炎三級警戒期間，為方便非暑宿生已延後退宿日期。

同學可依最新公告退宿日期期間辦理退宿手續。若超過公告退宿日期仍未辦理完畢退宿手續，視同有暑期住宿事實，將以暑期住宿費或日計費方式計算並繳費。

Last updated: July 6, 2021

Q5.請問如果下學期要入住，可否將一些東西放在原床位？

若你無暑期住宿，不能將個人物品放在原床位到暑期結束。現有住宿生下學期的床位未必是原寢原床，為了方便清潔消毒作業及新學期住宿生的進住，一定要於規定日期前清空床位。

Last updated: July 6, 2021

Q6.請問因應疫情是否能將110年暑期住宿與110學年度的宿舍盡量安排原寢原床?

實行上有難度。

1.目前學生宿舍床位需求大於供給，110學年度舊生宿舍抽籤結果已於4月22日公告，若現在調整同學回原寢原床，將有多數同學須更改舍別，將影響同學權益。
2.大學部之分發床位以組寢優先，若110學年度安排原寢原床，勢必須取消組寢申請，影響層面廣大。

Last updated: July 6, 2021

Q7.請問原寢原宿者是否可免除退宿的「現場辦理手續」，以減少不在台北的學生還要再度前往台北辦理退宿的疫情移動風險?

110年暑宿：109學年度暑宿進住手續採線上點選方式辦理，線上點選系統於6月27日上午9時起開放至7月4日晚上23點59分止，點選送出即完成109學年度第2學期退宿及暑宿入住作業。

Last updated: July 6, 2021

Q8.請問若110學年度將住另一棟宿舍或別的寢室，是否可以提早直接搬去110學年度寢室床位?

不可以。
該床位可能是別人的暑期住宿床位，不可提前搬進。請依照宿舍公告的最新110學年度進住日程辦理。

Last updated: July 6, 2021

Q9.問若疫情持續惡化，110學年度的宿舍住宿會不會取消換舍申請?

目前無此規劃，將持續辦理110學年度換舍申請。
若同學要申請110學年度換舍，可依規定寄信給床位承辦人，申請登記等待換舍。
◆學士班：馮小姐，fish516@ntnu.edu.tw
◆碩博班：蘇小姐，su0427@ntnu.edu.tw

Last updated: July 6, 2021

Q9.問若疫情持續惡化，110學年度的宿舍住宿會不會取消換舍申請?

五、費用相關Q&A

Q1.我會來宿舍辦理退宿，但現在已經是暑假，我需要付暑宿費用嗎？

在新冠肺炎三級警戒鬆綁之前，非暑宿生不用支付暑假宿舍費用。然而，一旦新冠肺炎三級警戒放鬆，學生住宿服務中心將公告退宿日期，不能於規定的退宿期間辦理退宿者，將須依規定繳交費用(詳退宿作業Q8)。

Last updated: July 6, 2021

Q2.我有繳暑宿費，但有些人沒繳費卻可以放東西，我覺得很不公平！

在鬆綁之前，非暑宿生不用付暑假宿舍費用。

因新冠肺炎三級警戒尚未解除，宿舍依規定不能強制住宿生搬遷，所以讓大家暫時不用辦理退宿。
一旦新冠肺炎三級警戒放鬆，學生住宿服務中心將公告退宿日期，未於規定的退宿期間辦理退宿者，將須繳交費用(詳退宿作業Q8)，沒辦理退宿者須選擇繳交單日住宿費用或暑宿的費用，一定會盡量做到公平。

Last updated: July 6, 2021

Q3. 我已經回家了，但室友沒回家，電費卻要一起分攤，我覺得很不公平！

水電費用會計算至退宿程序辦理完成當天，若有未退宿但已回家的同學之水電費問題，請同學自行與室友協調。
寢室內的電燈、電扇、冷氣是全寢共用，宿舍也是以寢室為單位抄電表，因此建議你跟室友商量如何分配電費。

若你已完成退宿手續，繳交的電表照片將是計費的根據，宿舍可以幫你計算到退宿那天的電費，就沒有不公平的問題。

Last updated: July 6, 2021

Q4.請問電費能否像學期中一樣貼電費通知單到各寢室，而非直接從保證金扣除?

因目前多數同學不在宿舍，像學期中一樣貼電費通知單於各寢室門板，將導致多數同學無法繳交費用之情況，故109學年度5-6月電費及暑假電費統一以扣保證金處理。

Last updated: July 6, 2021

Q5.請問原先我有辦理暑宿，但目前「停止新進住暑宿生」之原則，是否會退費呢?

會退費。
由於疫情持續嚴峻，本校秉持防疫優先的原則，110年暑期將不接受新申請者(係指非109學年度住宿生)入住宿舍，已繳交費用者全額退費。

Last updated: July 6, 2021

Q6.請問原本暑宿住學七舍，因原寢原床改為研究生宿舍，是否會退差額?

有溢繳之住宿費會申請核退。

Last updated: July 6, 2021

Q7.請問我目前人不在宿舍，但東西放在宿舍，尚未辦理退宿，請問是否可以按照個人可以的時間搬遷? 或是付費把東西放在宿舍？

110年6月8日學生住宿服務中心網頁公告與寄系統信通知，109學年度第2學期住宿生退宿日期將配合中央疫情指揮中心三級警戒截止日期調整，將另行公告週知。
同學可依最新公告退宿日期前辦理退宿手續；若無法於規定日期期間辦理退宿，視同有暑期住宿事實，須以暑期住宿費或日計費繳費費用。
若同學要在規定期間之前或後辦理109學年度第2學期退宿作業，請個別至櫃檯辦理退宿，時間為週一至週日08:00至18:00。

Last updated: July 6, 2021

Q8. 請問是否以學生證感應進入宿舍之門禁紀錄，依住宿實際天數計算以日計費之暑宿費用。

門禁紀錄無法據以計算住宿天數。宿舍規定進出宿舍需一人一卡一刷，但觀察住宿生使用習慣，經常發生一人刷卡多人進出，故以門禁紀錄作為計算住宿天數之依據不恰當，也易生不公平之狀況。

Last updated: July 6, 2021

Q9.請問是否可以讓沒申請暑宿的109學年度住宿生，於暑假期間免收住宿費，同意將物品放置於房內，直到開學前北上至台北時再辦理退宿?

不可以。

為了方便清潔消毒作業及新學期住宿生的進住，一定要於規定日期前清空床位。
學生住宿服務中心以公平原則通盤考量，若在規定退宿期限沒辦理完整退宿手續，視為有暑宿事實。
請同學依最新公告退宿日期期間辦理退宿手續。若超過公告退宿日期仍未辦理完畢退宿手續，視同有暑期住宿事實，將以暑期住宿費或日計費方式計算並繳費。

Last updated: July 6, 2021

Q10.我是109學年度住宿生人不住在宿舍(尚未退宿)，為何公告退宿日期後辦理退宿需要收費？

因為你的東西還佔用床位未清走，基於使用者付費和公平原則，應支付相關費用。若在規定退宿期間辦理退宿，則無需再繳費用。

Last updated: July 6, 2021

Q11.請問若是暑假的後半疫情和緩，才方便北上暑宿，能夠斟酌退部分暑宿費嗎?

依據學生住宿服務中心網頁公告，同學可線上辦理暑宿入住，且學生住宿服務中心不會對個別暑宿同學計算入宿住宿日數，是故不會部分退費。

Last updated: July 6, 2021

Q12.請問我已經問卷填寫回家了，這段期間是否可以免繳水電費呢？

若尚未辦理退宿者，期間之水電費費用仍須和同寢室室友協商分配方式並繳交（由保證金扣除）。
Last updated: July 6, 2021

六、清潔Q&A

Q1.請問是否可提供消毒器具給每寢室一份?

宿舍櫃檯有提供漂白水，住宿生可至宿舍櫃檯登記領取，並自行準備容器裝填依比例自行稀釋使用。

Last updated: July 6, 2021

Q2.請問宿舍可以加強消毒嗎？

在政府宣布三級警戒後，宿舍立即遵照防疫規定加強消毒，請專業廠商進行消毒作業，且清潔人員一天消毒2次；並每天於每層樓、每區的盥洗室補充稀釋漂白水及洗手乳，供同學使用。暑假期間，學生住宿服務中心將安排清潔公司進入寢室清消，屆時尚在宿舍同學請配合開門及把自己的東西覆蓋好。

Last updated: July 6, 2021

Q3.學校每學期暑期大清潔是否還會進行?

在新冠肺炎三級警戒期間請清潔人員加強公共區域清潔，寢室內請同學自行清潔消毒。暑假期間仍會視狀況規劃進行大清潔作業。
Last updated: July 6, 2021

七、其他 Q&A

Q1.請問大型垃圾要放那裡?日期是何時?

原訂大型廢棄物日期，因新冠肺炎三級警戒延長而尚未訂定，待三級警戒鬆綁後，最新大型廢棄物日程將公告於學生住宿服務中心官網，請同學留意相關資訊。

Last updated: July 6, 2021

Q2.請問我近日要辦理退宿，目前大型垃圾如何處理？

待三級警戒鬆綁後，最新大型廢棄物日程將公告於學生住宿服務中心官網。若近日辦理退宿手續而須清除大型垃圾的同學，請聯繫各宿舍經理以利個別告知處理方式。

Last updated: July 6, 2021

Q3.請問宿舍東西壞了，我該忍耐著使用嗎？

不用喔。

請善用宿舍開放報修系統，請清楚登錄損壞東西的地點或區域及狀況，俾利儘速維修。若是簡單修理，會儘早安排技工人員維修，若損壞的物品在寢室內，請同學配合維修人員進入修繕；若為較困難工程，需待廠商來維修，時日較久且可能需封閉區域以找出原因做修繕。

Last updated: July 6, 2021

Q4.請問我有掛號信或包裹沒辦法領，我該怎麼辦？

因應疫情嚴峻，宿舍櫃檯將掛號信及包裹統一保留至開學。包裹及快捷郵件依規定無法協助退件，若需退貨，請委託同學代領後自行處理，代領同學需要出示學生證照片以及委託者的對話訊息，供給宿舍櫃檯確定身分，以維護你的物品或財產安全。

Last updated: July 6, 2021